Returns & Exchanges

At AFA Stores, we want you to be completely satisfied with your home furnishings, which is why we offer a 30-day return window for most items in their original condition. Our goal is to ensure your house feels like a home with every purchase you make.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number and detailed shipping instructions.

• 2.
  Prepare the Item

  Carefully repackage your furniture or decor in its original manufacturer packaging, ensuring all hardware, manuals, and protective inserts are included.

• 3.
  Ship Back to Warehouse

  Affix the provided return label to the exterior of the box and drop it off at the designated carrier location or schedule a freight pickup for oversized pieces.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned item for quality assurance, we will issue a refund to your original payment method, minus applicable restocking fees.